Call Management Services and 24/7 Assistance in the UK and Europe

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Call Management Services Provided Throughout the UK and Europe

Not only do we offer complete coverage and full commercial vehicle services at Nationwide Transport Breakdown Services, we also offer expert call management services. With over 30 years of experience in the industry, we know how important and vital it is to have your calls managed and jobs directed professionally. We’re based in the UK and are proud to offer quality services throughout Europe too. Contact us today to find out more about our call management services.

Europe Map

Expert Call Management

Nationwide Transport Breakdown Services provides tailored solutions to suit your business needs. We build our procedures around you and your customers to ensure we provide the highest quality service. Our call management service includes:

  • A professional service to deal with your customer’s requirements
  • A dedicated number
  • Service tailored to suit you
  • Use your listed agents or nominated staff
  • Prompt, helpful service 24/7 and cover throughout the UK and Europe
  • Fast response to breakdowns and roadside assistance
  • Access to the NTBS supplier list
  • Update for customers on progress, ETA and completion
  • All calls recorded for monitoring and training purposes
  • Emailed details on receipt of breakdowns
  • Contact with main dealers
  • Management reports
  • Competitive prices and standard rates when using our network of specialists
  • Ensuring your data is protected under GDPR